Our data policy is vigorous for 90 days. We will refund our customer if they are not satisfied with our products within 30 bussiness days. And in case that the 30 days period have already passed, we are not able to offer any type of refunds of the item.
The condition of the item must be good to be eligible for return, the product must be like a new and unused must have good new condition when you have received it in the post office. It's very important to package in the original box that you have received.
Some types of goods are exempt from returns. Perishable goods such as all types of food, some flowers, books newspapers or magazines cannot be sent back and returned. We also do not accept items that are intimate or sanitary bath goods, hazardous material products, or flammable liquids products or gases items.
Additional non-returnable items list:
Gift cards all types
Downloadable software and products
Some health beauty and personal care products
To fulfill your fast returns, its needed the receipt to prove the order purchase.
Don't send you purchased items back to the factory.
In some cases only partial refund could be made(if possible)
Book with obvious marks of use
CDs, DVDs, VHS tapes, software, video games and consoles, cassette tape recorders, or vinyl records that has been opened and used
If the item is not in the original package conditions, if it is damaged or have lost some that is not our faults or errors
Any products that are returned more than 7 bossiness days after the delivery
Refunds (if possible and applicable)
Once your returns are carefully inspected, then will be sent to you immediately an email proofing the received item. You will be notified about the approval/rejection of the refund.
Once approved, then you will receive the refund, and your balance will be transferred to your bank.
Missing or late refunds (if possible)
In some cases that you haven’t still received your full refund, better check the bank balance once more.
The second step is to contact the credit card bank company and see the status, it could take a week or two before the refund is transferred in the bank.
Next step is to contact the current bank agent.
If you still haven't received the refunded credit, please feel free to contact us immediately
Sale products(if possible)
Only regular items could be refunded, some sale products will not be refunded.
Exchanges (if possible)
We only exchange products if they are defective. If you need to exchange it for the different size item, send us an email at firstname.lastname@example.org and ask us for our return address.
If the product was marked as a personal gift when purchased and shipped for you, you’ll receive immediately gift credit for the value of your order returns. When the returned item is received, a gift document will be emailed to you.
If the item wasn’t shipped as a gift when ordered, we will send a full refund to the gift giver, and she he will find out about your return.
Order fulfillment usually takes 3-5 days and delivery of orders usually takes 12-35 days; however it may take up to 42-62 days to receive your products depends on of the certain international destinations.
If you want to return your items please ask us for our address
You are fully responsible to pay the shipping taxes for returning the item. The shipping costs and all the taxes must be payed from the customer. When you have received your refund, the cost of all taxes will be deducted from the customer balance.
Depending on your country or place, the refund time may vary, in order that the product reach you.
If the shipping product cost is over $35, you should definitely use a track able shipping special service or some shipping insurance services. We don’t offer any type of shipping guarantee in order to receive the products or returned item.